Get help quickly by email
We provide support through email only. We do not offer phone or live chat support at this time. Most requests receive a first response within 1 business day.
If you suspect unauthorized access to your brokerage account, contact your broker immediately, then email support.
Email support only
Send all requests to [email protected]. Include the email on your account so we can verify ownership quickly.
Security and access issues
For suspicious activity, account lockout, or authentication issues, add "Urgent Security" to your subject line so we can prioritize triage.
Product and technical help
Ask about dashboards, AI workflows, strategy tools, broker sync, and billing questions in one thread so we can respond with complete context.
What to include in your email
- Account email address
- Issue category: security, technical, broker sync, billing, or other
- Short summary of what happened and what you expected
- Steps to reproduce the issue
- Screenshot and exact timestamp with timezone
- Browser and device details, if relevant
Helpful resources
Security reminders
- We will never ask for your password in email.
- Do not send brokerage credentials in plain text.
- Use only links on this website for support requests.
- For brokerage account compromise concerns, contact your broker first.
Need help now?
Email [email protected] and include as much detail as possible for faster resolution.